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German Speaking Customer Service Agent

1600 Lisbon   |   Referenznummer: 36824243

Stellenbeschreibung

Enjoy this summer next to the Atlantic Ocean!

Our client, one of the most impressive BPOs in the world, with a presence in 56 countries and over 400,000 employees is looking for smart individuals with ? great personality.

Experience is not required as full training is provided, between 4 and 8 weeks, depending on the brands they work with which generally are leaders in e-commerce, gaming, social media, etc.

It takes ? lot to be ? true Customer Service Agent and we are looking for exceptional people who can smile to clients even if they are only over the phone.


Das erwarten wir von Ihnen

As ? role, you will be supporting Individual Customers or Small/Medium size Businesses in troubleshooting and sorting out issues they might have over the phone, email and webchat.

This opportunity is full time employment, 5 days ? week, 8 hours per day.

Requirements:
- German language C1
- English language C1
- Friendly and professional attitude
- Willing to relocate to Portugal

Das bieten wir Ihnen

Relocation package:
- Reimbursed flight (after 9 months of activity)
- Airport pick-up by one of the client’s HR employee
- Option for Permanent Accommodation from day one (at ? much lower price)
- Office tour in day 1 – where you will also receive ? backpack with information
- Map and public transportation training so you can accommodate yourself faster with the area/city.
- Assigned Person of Contact to help you when in doubt.

Salary Package and benefits:
- Between €720 and €1040 basic salary (after accommodation deducted)
- Guaranteed Christmas bonus - between €60 and €87 per month
- Guaranteed Holiday pay – between €60 and €87 per month
- Monthly Meal allowance - €103
- Total salary between €1049 and €1411
- Performance bonuses on top of the basic salary
- Paid training
- 25% increase (per hour) for weekend shifts and nights (from 10pm to 12am)
- 50% increase (per hour) for night shifts (from 12am to 7am)
- 1 return flight per year to your home country, paid by the company
- health insurance
- Social activities such as: Portuguese lessons, water sports, etc.
- On site cafeteria (breakfast + coffee – €1.40, lunch + coffee – €2.60, free soup bread and fruits)
- Defined career path: 80% of the managers started as Customer Service Agents

Company Accommodation:
The company offers you a room in ? shared flat (4-5 rooms per flat) at ? lower price than the market (which is discounted from the salary)
All bills are included, flats are in ? decent state and there is ? cleaner provided who takes care weekly of the public spaces (hallways, living room, bathrooms, kitchen).
You will also be receiving NEW towel and bed sheets upon arrival.

Firmenprofil

Enjoy this summer next to the Atlantic Ocean!
Our client, one of the most impressive BPOs in the world, with a presence in 56 countries and over 400,000 employees is looking for smart individuals with ? great personality.

Sonstiges

Cost of living in Portugal:
Monthly Groceries – average €100-150
Public Transportation: between €40-50
Decent restaurant meal with wine and starters – average €37
Simple steak: €10-12

Kontakt

Hidd Recruitment
Daniel Nita
Gower Street 8
RG1 7PE Reading
Telefon: +447444038864 daniel@hidd.co.uk